Between humanization and digitalization of care spaces: case studies and design strategies

Abstract

If the progressive process of humanization of the hospital and of the socio-health structures has led to the transition from the biomedical approach to the bio-psycho-social one, shifting the attention from the disease to the individual as a whole, technological advances (IoT, AI, robotics) are leading to a further reorganization of hospital structures and the birth of new highly original and relevant forms of interaction aimed at the “medicalization of life”. The paper addresses one of the main challenges that all of us – technicians, health professionals, scholars – are called to face which is to combine the dualism between “Technical Progress” and “Humanization” through a dialogue/comparison between patient-centered vision and vision centered on the bio-technology of care spaces.