Vol. 14 No. 2 (2023): MEDIA EDUCATION – Studi, ricerche e buone pratiche
Articles

Hate speech and social media: Combating a dangerous relationship

Francesca Rizzuto
Università di Palermo

Published 2023-12-31

Keywords

  • hate speech,
  • social media,
  • legislative actions,
  • information

Abstract

The article proposes a reflection on the configuration of the contemporary digital agorà as a powerful ‘hate factory’, focusing on the dangers deriving from pervasive and planetary practices of divisive news construction and sharing trough the social media. In the first part, it will be argued that the increase of lexical choices based on hate or verbal violence must be connected to the characteristics of the contemporary hybrid media system, and considered as a concrete threat for democracies, which challenges institutions to find innovative ways to face it at a legislative as well as at a cultural level. In the second part of the article, some EU recent normative actions against hate speech will be presented in order to underline links with the 2022 “Code on hate speech”, promoted by Italian Authority for Communications (AGCOM) in Italy: this document established the binding criteria for the programming of Italian audio-visual media service providers, in order to prevent and combat hate speech by avoiding any dissemination, justification, minimization of violence, hatred or discrimination both in information and entertainment. From all these institutional initiatives clearly emerges the need to reinforce the legal framework for tackling hate speech and discrimination, starting from the normative lack of strict rules in many European countries.

References

  1. AGCOM (2022), Schema di regolamento in materia di tutela dei diritti fondamentali della persona, di rispetto del principio di non discriminazione e di contrasto ai discorsi d’odio. https://www.agcom.it/documents/10179/27283847/Allegato+2-8-2022/12dc825a-ac4a-4e76-b0b1-b6aebb2cd436?version=1.0
  2. Albright, J. (2017). Welcome to the era of fake news. Media and Communication, 5(2), 87-89. DOI: https://doi.org/10.17645/mac.v5i2.977
  3. Alkiviadou, N. (2019). Hate speech on social media networks: Towards a regulatory framework?”. Information and Communications Technology Law, 28(1), 19-35. DOI: https://doi.org/10.1080/13600834.2018.1494417
  4. Assimakoupoulos, S., Baider, F. H., & Millar, S. (2017). Online hate speech in the European Union. Springer. DOI: https://doi.org/10.1007/978-3-319-72604-5
  5. Balzerani, A. (2019). Il codice dell’odio. Segnali non verbali di aggressività e odio nelle relazioni tra gruppi. Armando ed.
  6. Bentivegna, S., & Boccia Artieri, G. (2021). Voci della democrazia. Il futuro del dibattito pubblico. Il Mulino.
  7. Bracciale, R., & Grisolia, F. (2020). Information disorder: Acceleratori tecnologici e dinamiche sociali. Federalismi.it. https://www.federalismi.it/nv14/articolo-documento.cfm?Artid=42112
  8. Cappello, G., & Rizzuto, F. (2020). Journalism and fake news in the Covid-19 era. Perspectives for media education in Italy. Media Education, 1(2), 3-13. DOI: https://doi.org/10.36253/me-9682
  9. Chadwick, A. (2013). The hybrid media system. Politics and power. Oxford University Press. DOI: https://doi.org/10.1093/acprof:oso/9780199759477.001.0001
  10. Chambers, S. (2021). Truth, deliberative democracy, and the virtues of accuracy: Is fake news destroying the public sphere? Political Studies, 69 (1), 147-163. DOI: https://doi.org/10.1177/0032321719890811
  11. COMMIT, D4.1 Training materials for the-capacity building programme, European Commission. https://bit.ly/3bO59q1
  12. Corner, J. (2017). Fake news, post-truth and media–political change. Media, Culture & Society, 39(7), 1100-1107. DOI: https://doi.org/10.1177/0163443717726743
  13. Council of Europe, No. R (97) 20 Recommendation of the Council of Europe on hate speech through the media. https://bit.ly/2O6yzrb
  14. ECRI (European Commission against Racism and Intolerance) (2015). ECRI general policy recommendation no. 15 on combating hate speech, adopted on 8 december 2015. https://bit.ly/3bO59q1
  15. European Commission (2016). EU Code of conduct on countering illegal hate speech online. https://commission.europa.eu/strategy-and-policy/policies/justice-and-fundamental-rights/combatting-discrimination/racism-and-xenophobia/eu-code-conduct-countering-illegal-hate-speech-online_en
  16. European Parliament (2018). Resolution on the rise of neo-fascist violence in Europe (2018/28690.) https://www.europarl.europa.eu/doceo/document/TA-8-2018-0428_EN.html
  17. European Parliament (2020). Resolution on strengthening media freedom: the protection of journalists in Europe, hate speech, disinformation and the role of platforms (2020/2009(INI). https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A52020IP0320
  18. European Parliament (2021). Resolution of 11 March 2021 on the declaration of the EU as an LGBTIQ Freedom Zone 2021/2557(RSP). https://oeil.secure.europarl.europa.eu/oeil/popups/ficheprocedure.do?lang=en&reference=2021/2557(RSP)
  19. Groot Kormelink, T., & Costera Meijer, I. (2015), Truthful or engaging? Surpassing the dilemma of reality versus storytelling in journalism. Digital Journalism, 3(2), 158-174. DOI: https://doi.org/10.1080/21670811.2014.1002514
  20. Hietanen, M. & Eddebo, J. (2022). Towards a Definition of Hate Speech. With a Focus on Online Contexts, Journal of Communication Inquiry, 1-19. DOI: https://doi.org/10.1177/01968599221124309
  21. Heinze, E. (2016). Hate speech and democratic citizenship. Oxford University Press. DOI: https://doi.org/10.1093/acprof:oso/9780198759027.001.0001
  22. Ireton, C., & Posetti, J. (Eds.) (2018). Journalism, ‘Fake News’ & Disinformation, UNESCO.
  23. Lorusso, A. M. (2018). Postverità. Fra reality tv, social media e storytelling. Editori Laterza.
  24. Marinov, R. (2020). Mapping the infotainment literature: current trajectories and suggestions for future research. The Communication Review, 23, 1-28. DOI: https://doi.org/10.1080/10714421.2019.1682894
  25. Matamoros-Fernández, A., & Farkas, J. (2021). Racism, hate speech, and social media: A systematic review and critique. Television & New Media, 22(2), 205-224. https://bit.ly/2Obe8cn DOI: https://doi.org/10.1177/1527476420982230
  26. Mazzoleni, G. (Ed.) (2021). Introduzione alla comunicazione politica. Il Mulino.
  27. McIntyre, L. (2018). Post-truth. MIT Press. DOI: https://doi.org/10.7551/mitpress/11483.001.0001
  28. Persily, N. (2017). Can democracy survive the internet? Journal of Democracy. 28(2), 63-76. DOI: https://doi.org/10.1353/jod.2017.0025
  29. Persily, N., & Tucker, J. A. (Eds.) (2020). Social media and democracy: the state of the field, prospects for reform. Cambridge University Press. DOI: https://doi.org/10.1017/9781108890960
  30. Quandt, T. (2018). Dark participation, Media and Communication, 6(4), 36-48. DOI: https://doi.org/10.17645/mac.v6i4.1519
  31. Riva, G. (2018). Fake news. Il Mulino.
  32. Rizzuto, F. (2018). La società dell’orrore. Terrorismo e comunicazione nell’era del giornalismo emotivo. Pisa University Press.
  33. Rizzuto, F., & Sciarrino, V. (2021). Le fake news ed il diritto all’oblio nell’era della rete. Sulla nuova relazione tra pubblico e privato. Sociologia del diritto, 1, 93-118. DOI: https://doi.org/10.3280/SD2021-001004
  34. Rizzuto, F. (2021). Migrants in italian spectacular journalism. Fuel for racism? in Reich, H. & Di Rosa, R.T (Eds.). Newcomers as Agents for Social Change: Learning from the Italian Experience. A Recourse Book for Social Work and Social Work Education in the Field of Migration (pp. 53-60). FrancoAngeli.
  35. Rossini, P. (2020). Beyond incivility: Understanding patterns of uncivil and intolerant discourse in online political talk. Communication Research, 49 (3), 399–425. DOI: https://doi.org/10.1177/0093650220921314
  36. Santos, J. (2009). Daring to feel. Violence, the newsmedia and their emotions. Lexington Books.
  37. Solito, L., & Sorrentino, C. (2019). Prima e dopo la postverità. Quaderni di teoria sociale, 16, 225-249.
  38. Solito, L., & Sorrentino, C. (2020). Dalla trasmissione alla condivisione. Ripensare il rapporto fra giornalismo e cittadini. Comunicazioni sociali, 42, 207-228.
  39. Sorice, M. (2020). Sociologia dei mass media. Carocci.
  40. Thussu, D. K. (2007). News as Entertainment: The Rise of Global Infotainment. Sage. DOI: https://doi.org/10.4135/9781446220337
  41. UN (2019) United Nations Strategy and Plan of Action on Hate Speech. https://www.un.org/en/genocideprevention/hate-speech-strategy.shtml
  42. Vaccaro, S. (2020). Gli algoritmi della politica. Elèuthera.
  43. Van Dijck, J., Poell, T., & de Waal, M. (2018). The platform society: Public values in a connective world. Oxford University Press. DOI: https://doi.org/10.1093/oso/9780190889760.001.0001
  44. Vosoughi, S., Roy, D., & Aral, S. (2019). The spread of true and false news online. Science, 359, 1146-1151. DOI: https://doi.org/10.1126/science.aap9559