Digital flows of information for the operational phase: the Facility Management of Apple Developer Academy

Abstract

The operational/management phase is the one most affected by an ineffective organization of information, which occurred in the previous phases. The activity of this applied research had the objective of verifying the possibility of reducing the problems that arise between the executive phase and the Management phase, through the improvement of the interaction between the different protagonists in the exchange, sharing and updating of informational datasets. The work focused on the case study of the Apple Developer Academy in Naples, the first school in Europe for the development of digital mobile applications, with respect to which the management strategies were simulated starting from the development of an Informational Modeling functional to the operational phase of the spaces.